“I called AV Appliance Service after I saw all the great reviews on Angie's List- and that they offer services on a Sunday, which is of course when I realized my fridge had stopped working. Not sure who I spoke to on the phone, but he was able to arrange for a technician to come to my rescue 2 hours from the time I had called. The coupon ($50 off GE Refrigerator repair) was a bonus too! Robert arrived at my apartment towards the beginning of the 5-7pm time window, and figured out why the refrigerator wasn't working within 10 mins. Turns out, ice was blocking the fan, so he chipped away at it, melted it, and made sure the drain wasn't blocked by dirt (which it wasn't). He had everything back to normal within an hour- was polite, helpful, and gave me additional maintenance suggestions on how to keep the fridge in good shape moving forward. Don't really have a point of reference to compare prices (never needed an appliance repaired before), but would highly recommend AV Appliance Service to anyone and will definitely call on them in the future should any other appliances need fixing!” —Melissa DeAsis on December 2013

“Our freezer cabinet was very hot to the touch. We discovered this late at night on 12/5 and panicked. We purchased a big deal for $50 for $100 of GE appliance repair. I was hoping for someone to come out on Friday 12/6, but was very doubtful given the quick turnaround. To our delight, we had a repair person at our apartment by 10:30 Friday 12/6. He evaluated the issue at hand and also provided advice with regard to other peripheral issues going on. he offered us 1/2 of replacing the computer board if we wanted to do it that day. Unfortunately, we couldn't afford to do so. We were thankful for the offer and felt no pressure at all. He replaced the fan, cleaned the unit and gave us tips on how to maintain the refrigerator/freezer going forward. Total cost was $321 less the $100 big deal, 221 including tax. I highly recommend this provider!” — Allison Peters on December 2013

“Refrigerator started making unusual noises. Called AV at 10am. They said they would come between 12-3 (same day!). showed promptly at noon. Intelligent and pleasant serviceman Robert, listened to the noise, replaced the fan, problem solved. Out the door at 12:15. But before he left, without being asked, he took out an under-refrigerator sweeping tool and pulled out a few dust-bunnies. We're marking A for Amazed on every count.” — Charles Morris on October 2013

“It was Mother's day and my refrigerator couldn't keep the right temperature so I searched for a local service company in New York city and found AV Applicance. I left a message and was surprised when I was promptly called back by the owner of the AV (whose name I can't remember) within the hour and an appointment was made for a couple of hours later. He arrived at the appointed time and we discussed what was going on with my refrigerator. His assessment was that there was a faulty thermostat and went about getting to it behind the back panel in my freezer. He tested what was there and replaced it with a new one which he had on hand. Under an hour he had my refrigerator back running as good as new. I was grateful for the great work done that day. " Abram Yoshida on May 2013
“Checked ice maker and its parts. Found nothing wrong and quite magically the ice maker was functioning properly. Repairman Robert arrived as scheduled and began to check out problem. He had several hypotheses about the problem but none of them panned out. The problem was cured by his presence and good intentions.. " Audrey Siegel on September 2013

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